Why Homeowners in Augusta, El Dorado and Towanda Choose PD Plumbing Heating & Cooling

When a sewer line backs up, a furnace quits or the air conditioner stops cooling, homeowners in Augusta, El Dorado and Towanda do not have time to guess which contractor they can trust. They want a company that answers the phone, shows up when promised and explains the options clearly. That is the gap PD Plumbing Heating & Cooling was built to fill.

In a hurry? Here is the short answer.

Homeowners in Augusta, El Dorado and Towanda choose PD Plumbing because they can reach us easily, our technicians arrive on time, and we handle plumbing, sewer and HVAC with the same priority on safety and clear communication. Most jobs start with a thorough inspection, a written price before work begins and a clean workspace when we are finished.

If you simply need help now, call (316) 871-5499 or request service online. The sections below explain what makes our approach different for families in this part of Kansas.

Four Reasons Local Homeowners Rely on PD Plumbing

Technician talking with a homeowner about plumbing and HVAC options.

1. We listen first and explain the options.

Many of our customers in Augusta, El Dorado and Towanda came to us after feeling rushed or ignored by previous contractors. Before we touch a wrench, we ask questions, look over the history of the problem and talk through your priorities. Some families are focused on the lowest upfront cost; others care more about long-term reliability or avoiding repeat sewer backups.

Once we understand what matters most to you, we outline the repair and replacement options in plain language. We talk about pros and cons, expected life span, and how each choice fits the age of your home and your budget. That straightforward approach is a big reason we are recommended by word of mouth across Butler County.

Trenchless sewer replacement in progress.

2. We handle sewer problems with modern tools, not guesswork.

Sewer and drain issues are a major reason people search for a plumber in Augusta, KS and El Dorado, KS. Older clay tile lines, tree roots and ground movement can cause repeated clogs or full collapses. Instead of guessing, we start with a camera inspection so you can see the condition of the pipe for yourself.

When replacement is needed, we look first at trenchless sewer options that can often be installed with only a couple of access points. In many cases this protects landscaping, driveways and sidewalks that would otherwise need to be dug up. Our goal is to give you a durable fix with the least disruption possible.

Air conditioning unit being serviced by a technician.

3. One team for both plumbing and HVAC.

Summers in south-central Kansas are tough on air conditioning systems, and winters can be just as hard on furnaces and water lines. Instead of calling one company for plumbing and another for heating and cooling, many homeowners prefer to work with a single team that knows the whole house.

PD Plumbing Heating & Cooling offers AC repair, furnace repair and seasonal maintenance alongside everyday plumbing work. That saves time and lets us spot issues that cross over—like condensation lines tied into drains or aging water heaters that affect both comfort and energy bills.

Hydro jet sewer cleaning on a main line.

4. Drain and sewer cleanings that aim to prevent repeat emergencies.

Clogged main lines, slow drains and sewage smells are common complaints in Towanda farmhouses, Augusta ranch homes and older El Dorado neighborhoods. A simple cable snake can punch a hole through the blockage, but that often means the problem comes back a few months later.

On major sewer jobs we pair professional cleaning with a camera inspection so you know whether the issue was grease, roots or a damaged pipe. That information lets you decide whether to plan a full repair or keep monitoring the line over time.

Areas We Serve in Augusta, El Dorado and Towanda

PD Plumbing Heating & Cooling serves a wide range of homes and small businesses in Butler County and the east side of Wichita. If you live in one of the zip codes below, you are in our core service area.

Augusta – 67010: Walnut Street, Belmont Place, Lakepoint, Santa Fe Lake Road, Country Hills and surrounding rural properties.

El Dorado – 67042: Quail Ridge, Prairie Trails, neighborhoods around El Dorado Lake and homes across town that rely on fast sewer and water heater service.

Towanda – 67029: Homes near the middle school, properties along Highway 254 and nearby rural addresses that often deal with frozen lines and septic or sewer issues.

We also work in parts of Andover and east Wichita. If you are outside these areas, send us a quick message and we will let you know whether we can help or refer you to another local contractor.

What to Expect When You Schedule Service

Inviting someone into your home is a big deal. Our goal is to make the process simple and predictable from the first call to the final clean up.

You call, text or request service online and speak with a local team member.
We gather a few details about the problem, confirm your address in Augusta, El Dorado or Towanda, and schedule a service window.
Your technician calls when they are on the way so you are not left wondering when someone will arrive.
We inspect the issue, explain what we find and provide pricing before any work begins.
After the repair or replacement, we test the system, answer questions and tidy the work area.

Common Questions from Local Homeowners

How does trenchless sewer replacement work?

On qualifying properties we dig small access points at the ends of the existing line instead of opening a long trench. A specialized head breaks up the old pipe while pulling a new pipe into the same path. This method often allows us to replace a failing sewer line while protecting most of the yard and hard surfaces.

Is my issue an emergency or can it wait?

If sewage is backing up into the home, you smell gas near a furnace or water heater, or you have no heat during freezing weather, treat it as an emergency and call right away. Slow drains or minor comfort issues can usually be scheduled during normal hours. When in doubt, describe what is happening and we will help you decide.

Do you serve Andover and Wichita too?

Yes. Our primary focus is Augusta, El Dorado, Towanda and the rest of Butler County, but we routinely schedule work in Andover and cover Wichita as well. If you are nearby, we are happy to check our schedule and see what we can do.

Need Plumbing, Sewer or HVAC Help in Augusta, El Dorado or Towanda?

Whether you are dealing with a backed-up sewer line, a broken water heater or a cooling system that cannot keep up, PD Plumbing Heating & Cooling is here to help. We are a local company that focuses on clear communication, careful work and respectful service.

Call (316) 871-5499 or request an appointment online. We will review your situation, walk you through the options and help you choose the right solution for your home.